How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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Bought this for my husband, for our garden, it came packaged well, this turtle looks great, you get much more than what you paid for. Highly recommend getting this turtle, you will love it.
This turtle is so very cute. I love turtles and he makes me happy when I see him everyday! Good quality - arrived well packaged.
This turtle was so cute, I decided to keep him for myself. He just makes you smile when you look at him. I may purchase him again to give as a gift.
Cute and lovely little turtle, I place it next to my gutter during the spring and summer and it looks great, delivery was fast, great seller thank you so much
This nice size and weight turtle fits happily in a garden, on front steps or lounging beneath a house plant. So cute! Quality construction. I'm definitely enjoying my turtle.
Love this turtle! I have it positioned within my flowers, at the start of my walk. It's been in full sun for about 3 months and doesn't seem to have faded.
Our grandson built a water feature in our front yard this summer. He chose this turtle to sit on a rock in the middle of it all.
Turtle arrived in perfect condition and has taken his place next to our pond. He is exactly what we were looking for.
Looks just like pictures not heavy at all but to my surprise on windy days it doesn't move still in place
There is nothing I did not like. I will recommend it to my friends and family. Look's great! will order again from this seller.
The color and style is really cute. The turtle is lightweight and easy to move. Would be a cute gift.
Love this little guy! Both withstood the hurricane! Would recommend it!
This is so adorable in my flower bed. The kids love the turtle too
Packed with care, the little guy is right at home in our stone garden. Quality all the way.
Cute but much smaller than I expected.
Cute little fella, nice size. Looks much more expensive than the price I paid.
Nice, it is not a big turtle, but a decent size turtle.
Bought this as a present. It was so cute I might have to buy one for myself!!
Absolutely adorable! Turtle is cute!
Loved it. Perfect for the garden
Charming gift for a friend
It really is the cutest ever! I love turtles and this was the best I found by far!
Super cute! Heavy, solid - looks cute in the house or garden.
This little guy is so cute. I wish they sold bigger ones. I bought this turtle and it has been in full sun for about 2 months and has not faded.
The little turtle is sturdy and lightweight.