How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
So beautiful! I absolutely love it. The necklace was just the right size and the charm itself was not too big. The quality of the necklace is great; it is very sturdy. You can tell that this store really cares about their customers and has a great eye for small details.
At 1st I was expecting a big charm, but when I saw it small in size, I instantly fell in love with it. I switched the chain to my Pandora one since I wanted a shorter in length fit and it fit perfectly. Its to beautiful
Loved it. I’ve been wearing this necklace for a couple months now and it is great. Doesn’t get your skin colored and overall is keeping up really well. It’s additionally so cute. Don’t hesitate, buy it!!
I bought this as a prize for a contest to promote a new book. The necklace is gorgeous. The detail is perfect. I love it so much, I decided to buy one for myself as well.
Gave this to my daughter as a gift and she loves it. Wears it daily and never has had an issue with it. It's very beautiful on her and I'd recommend it as a gift any time.
The quality for the price is good. I would not have minded having a nicer rendition for a higher price. Still, it was an excellent and appreciated gift.
It was smaller than I expected, but my wife likes it, and that's what's important.
This necklace was bought as a small gift for my 20 yo daughter. She loves it, wears it all the time. Tender and cute necklace
I LOVE this necklace!!! It is the perfect size (I like tiny, feminine jewelry), and very beautifully made and presented!! I highly recommend this product!
Pretty little delicate necklace, I love it! Wear it almost everyday l. I would prefer it was a little longer!
I love this necklace. It is super cute & can be worn with tons of outfits. It is dainty but sturdy.
This necklace is tiny, much smaller than I realized. Fortunately for me, my daughter likes smaller jewelry so appreciated this as a gift. For the price though...super small. If she didn't like it as much as she did, I would’ve sent it back.
This was exactly what I hoped it would be.. She loved it.. You won't regret it.. 😊
Good quality and price . My 18 year old granddaughter loves it.