Jupiter Gear began with our founder, Pez Elias, who had an interest in promoting awareness around health and fitness.
Today, Jupiter Gear adheres to the concept that everyone is an athlete, and it influences everything that we do. Our vision is to break the barriers that limit you, encourage you to have a positive self-image, and empower you to believe that you already are an athlete. We do this by supplying you with the fitness gear you need to become an athlete – your way!
By offering extraordinary fitness products with an athlete’s eye, we are driven to make you feel inspired every single day. Our calendars are marked by yoga practices and Spartan races. The rest of the time we’re encouraging someone to do squats or take the stairs. We create equipment we use ourselves, and we design clothing we wear every day.
Whether you’re just starting out or have been working out for some time, we believe in you. Much more than a store selling workout gear, we see ourselves as an ally along your fitness journey. We’re here to prepare you for your immediate health goals as well as the bigger ones down the road.
This means small, gradual actions. Consistency. Patience. Most of all, positive thinking. Our hope is that our fitness gear has a place in all your weekend warrior adventures as well as your quiet moments of self-reflection. So, think bigger and achieve more. Get motivated to become your best self; don’t accept excuses, only results.
We’ll gear you up along the way!
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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Best Sport Mask of it's kind, it's so far the best Face Mask I've ever wore, I tried quite a few, this is the best fit, comfortable and my face don't sweat much, it's good for hot weather, better than neoprene, there are similar design out there but this one really fits like a glove so to speak, I tried a few others, some hurts on the nose, some don't covers the chin, and there's some that's heavy on the ear and will hurt after wearing it for quite some time, but this one I could wear it all day, and the seller is always there to answer any question and concerns, it's worth the wait.
Stylish, classic black color will always go with any fashion. Comfortable and lightweight. No strong odor of chemicals or plastics. Give it a little air out or rinse and you won't notice a thing. Quality stitching and production.
Love it. Comfortable. I feel protected.
Very comfortable and very breathable! Husband purchased an adult one for his self and our son wanted one to match so we purchased this one
Great mask, fit is perfect. Very breathable. I haven’t complained at all wearing this. Great purchase.