How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
They are thin and light, but length and width are perfect for turbans and other headwrap styles. I feel like it compliments my complexion very well. The ends are frayed, so make sure they don’t catch on anything. Washed it once with yellow colors and this baby was just fine. Happy with my purchase, will buy again!
I was pleasantly surprised how soft these scarves are. They are also long enough to be worn as hijabs. The color is beautiful and true to the picture advertised. I can wrap it around enough to have good coverage. The scarf can be worn during any season. I am sure they would be lovely and warm worn around the neck as well. I am glad I have purchased these and I see myself purchasing different colors in the future.
Really nice quality. The scarf is supersoft and the color is just as shown, it’s even better in real life. I really love how it goes well with the outfits I have. The material is soft and nice to the touch, well-made. They shipped it in good condition, no loose threads, no pills, no weird smell. I’m really happy with this scarf, thank you!
A stylish new scarf for my wardrobe. It is just what I wanted and more! The quality is fantastic, feels really comfy around my neck (and I have sensitive skin, mind you!), no itchy-scratchy stuff. You can wear it as a head covering too in hot weather.
I wear it as a headwrap.I washed it in in cold water prior to wearing without any issue. It doesn’t dye anything I wash it with. This is the PERFECT size for proper headwrap. I will order again and highly recommend if you are someone into headwraps.
This is an excellent product, I bought it for my fall look with a black coat and it just looks amazing. The fraying didn't lose any threads after washing and the weave didn’t unwind itself at the edges. The scarf is long enough to wrap it around my neck two times and tuck it into my coat.
I ordered these as I like to wear scarfs all winter long, even in the house. These are so soft and warm, but not scratchy and hot! Exactly what I wanted.