in the air
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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This has saved me and my plants so many times. I have many plants of different kind that require different modes of watering, and it’s already hard enough to remember to water them regularly, nevermind instructing others to look after them while you’re away. But the pot has really changed the game and now my plants are safe, they’re watered just enough so they don’t die while I’m away, and the soil is not too wet so the roots won’t rot. What’s more, the design of the pot is stylish and would fit into about every décor. It’s easy to assemble and hang.
These were added to my backyard garden. I hung them from a trellis and my plants are growing beautifully inside them! I love the color of these pots! I have a few hooks on my front porch so I will be making another purchase soon. These were better quality than anything I have seen at the stores. When I purchase again... This is the only brand I will get! They have gone through triple digit temperatures and heavy rain and they are still like the day I bought them... beautiful.
I recently "rescued" some pothos vines from a friend, and needed a hanging pot for them. This is perfect! It holds a lot of soil, making it great for these vines to grow into - I doubt I'll have to transplant them. The hanging mechanism is simple and seems sturdy. It doesn't get in the way of the vines, like some pot hangers do. I also really like the dual pot design, because a lot of hanging planters don't have proper drainage. This allows the soul to drain, but won't leak on anything below! I wish the product offered a variety of chain lengths, but even so I think I'll be back for more !
I bought these for a kitchen herb garden but I definitely should have taken my tape measure out to check the dimensions, they are way bigger than I thought they would be! That is alright though as I think it’s great for the plants to have room to grow and I can grow a few more plants in each than I otherwise would. They feel like strong good quality plastic, the chains are fine.. down the line I may switch the chains out to something a little cuter though. Hopefully the self-watering aspect works well for my plants!
Loving this design and functionality
I bought these to repot my ferns and love them!
Received these today. Pleasantly surprised. They are a generous size for repotting plants from cheap plastic planters. I thought they felt a bit heavy but they don’t feel heavier than plastic. I put coffee filter over drain holes as I always have done. They are a nice color and really look great. Actually I think they would look great as non-hanging or hanging.
These seem to be solid hanging pots. The hangers aren't the typical flimsy plastic that you usually get these days that wears out after about the second season. The pots seem like they'll last a while, too. The only thing I would say is pay attention to the size
Cute item
Was looking for something like this for a long time, I wish they’d have them in different colors
Functioning great, have had it for over 3 months. The material is not something it’d usually go for, but my plants are doing fine
I have a very happy ivy and a very happy pothos! My plants have really taken off since they've been transplanted to these pots. I love self-watering pots; I love not having to guess on how much water the plant needs. These pots are good looking, well made and a great size.
Will buy more
This basket looks perfect on my patio.
Works perfect for my patio
Just the right planter for a modern white apartment, but the plants I have needed more root space. The self-watering division took much space. None the less, I really like them.
The design and functionality of this product is very good.
These work great! Perfect for my new hanging plants.
Very well-made
This plant hanger looks perfect in my mid-century modern style living room, but it could accommodate really so many styles.
This hanging basket is sturdy and looks great, I don't need to do any spray painting or other crafty ideas to make it look nice enough to feature in my home.
This really helped me look after my plants during my trip, however would love for the pot to have bright-colored options
The rope isn’t thick enough and even though I tied big knots it still slipped out. Changed the rope and now it’s fine
I like this one
The planters are light weight, yet sturdy. The spider plant and pothos look great in these planters.