Like all parents, we love our little ones more than anything else in the world – even though this means “personal time” becomes an often limited, and sought-after commodity. With “time” in mind, we set out to develop a range of products that are not designed to reinvent the wheel, just to make life’s daily tasks a bit easier and a bit less time consuming. Because let’s face it, behind all the diaper changes, baths, feedings and sleepless nights is the most precious baby who needs every ounce of your love and attention.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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It worked perfectly! I added the amount of shampoo I thought I would need and began massaging/washing my baby. You can squeeze it to get the shampoo to come out faster. The last bit is difficult to get out, but I simply took the cap off and ran the water through it. The cap worked well and didn’t leak when placed inside down. I felt like I got a more thorough clean and was very gentle on my baby skin. I am very pleased with it and would recommend it!
Really cute, and easy to clean and use. Soft for baby body and hair. The only thing is it tends to drip soap if left on its bottom. But legit that's zero issues in my opinion. My toddler squeezes it himself so I don't typically put a lot of soap in it. We love it, almost tempted to get one myself.
This is exactly what I was looking for. Works great, it's soft on my little one's sensitive skin. (Not sure what the suction eating was for, it's not applicable to this product.) Cute, simple and very useful gift idea for a baby shower.
Great buy, soft, cleans well and my son loves it, better than a bath pouf and washcloths. We rinse it out with hot water after every use and once a week use a washcloth to clean. Would definitely buy it again and recommend it.
The soft silicone is great because you add the soap to the reservoir and it distributes as needed. Definitely recommend.
I love everything that I purchase from this brand. They are very quick and appreciate what they are doing! Nice packaging too.
I really wanted this product to be life changing. It does however keep my kids from getting water in their soap and keeps them from over using. It can be tricky getting out the right amount, and if you store it tentacles down, it leaks. I wish it had a bottom cover to close up that hole. I wouldn’t change anything else about it though. My kids enjoy the softness of it and enjoy using it.
Arrived in secure packaging. The scent is mild enough for the child. The shampoo dispenser is very helpful when washing a young child's hair.
The bristles are soft and this dispenser is easy to squeeze. Make bath time easier.