with this collar
Midlee Designs started creating pet clothing because finding cute clothes for large dogs, like our German Shepherd, was extremely hard. Now we make clothing for pets of all sizes! We specialize in unique pet supplies for dogs, cats, and other pets. So, whether you’re looking for the perfect outfit, toy, or pet health supplies, we’ve got it all!
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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Good quality collar in a pretty colour that was easy to adjust for my small cat - who is not quite small enough for a kitten collar but too big for a standard size. However, this collar would also suit an average size cat. The safety clasp is also quite robust, unlike some clasps that come apart too easily.
Nice one but little loose for kitten under one year old.
I'm very happy with my purchase. The collar is as described and arrived sooner than anticipated.
It fits wells and was easy to adjust. After a few weeks of use it's still looking good and showing no signs of wear.
My cat seems to find it comfortable, as he's not tried to remove it and seems pretty unphased about wearing it.
A good value, smart collar for my silver tabby who usually sheds her collars in disgust.
These are very well-made collars.
These collars are stinking cute!
Just received these. The colors are vibrant and the designs are clear.
These are nice collars with cute patterns I purchased for my 2 young cats. They don’t seem to mind wearing them. The collars are easy to put on the cats and adjust to their sizes easily.