How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
These are very nice bottles and are bigger than most & they do not leak! A bit of advice: Make your car diffusers with real essential oils - do not use fake fragrances that are harmful. A few drops of a true unadulterated essential oil is plenty and you'll feel the difference. Do a little research, you'll be glad you did.
Love these way more than regular air fresheners for cars!! I can add the scent that I like, change scents, or just use them for decoration. And they’re reusable, which is also great!! You need to not screw the lid on too tightly after placing the oil though.
This was exactly what I was looking for! What a lucky find! I added some essential oil and carrier oil and a tad of food coloring for effect... It's hanging in my car and now all my friends want one! I’ll keep buying more! ❤️
I find it a bit difficult to put the oils in, so I guess for me it would’ve been better if they came with fragrance already… otherwise it’s great, good quality, reusable
I like that they have an adjustable strap and a secure lid. No spills, not in the way when driving, and the total freedom in choosing the scent. Love it!
Everything came as described, good material. Easy to fill with fragrances and they came with rubber pieces to ensure no leaking until used
The design is cute, but I wish the bottle was a bit bigger.
They are good size and so cute. They came very well packaged. I can’t wait to use them. Definitely value for money.
You can put whatever scent you want in these. I use one in my car.