MOIRA represents the always-evolving woman. We offer more than beauty products; we provide unique tools for driving confidence, enabling women to awaken the inner beauty that already exists within. Contemporary, innovative, products offer exceptional quality and deliver professional results while still emphasizing simplicity. Our exquisite formulas are designed with all beauty needs in mind, making them the perfect one-and-done tools.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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I absolutely love this palette. It is highly pigmented and the colors blend very easily. I’m still in shock at how well this pallet is. It’s absolutely beautiful as well. So many different looks you can create from this beautiful pallet. If you’re searching for a pallet I highly recommend this product!
I was unsure of this palette but it’s great for the price! I haven’t used all of the colors yet but, paired with a good primer it’s pigmented and looks nice.
I ordered this as a gift for my mom, she LOVES it. The palette seems to be incredibly pigmented though and it’s a great value for the price.
Great palette! The colors are great....easy blending. Came well packaged. Great price! I highly recommend it!
Very cute! I love all of the colors and this was a great price. I definitely recommend and would purchase again!
I wasn’t expecting this pallet to be as nice as it is. The colors are super pigmented and are beautiful.
I bought this as a gift for my best friend and she loved it, she said the colors are very pigmented.
The eyeshadows have a lot of pigment and has become one of my favorite pallets to use.
Colors are really nice not too much pigment but good for the price
This is the best thing I have ever spent my money on I love it so much
The variety of this palette is amazing and the pigment is okay.
My daughter loved it.