How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
I really like this product, it’s a bit different from regular air fresheners but in a good way. It has this gel balm in it that gives off a nice scent, so I believe it will last longer. Overall, very satisfied with the purchase.
Love this stuff!! I've purchased it a few times now and will as long as they are available. I have one in each of our vehicles at all times. I'm very particular when it comes to smells, and I have a very sensitive sense of smell. These work perfectly for keeping my car smelling fresh. They really do eliminate all types of odors (I was skeptical at first) and also have their own very pleasant minty smell. Can't go wrong with these!
Great stuff. Yes, have used it before. It is in every bathroom, bedroom, closet. laundry room, a/c closet and my car as well. Thinking about putting one in my garage. And they last for a long time. Contemplated tying one around my neck, but restrained myself LOL That might have been overkill
It does have a very nice minty smell, makes it feel really fresh in the car, but we weren’t that satisfied with the distributing part. The smell only reaches the front part of the car. But find a solution though. If you put it close to the vent, the scent will reach the back too. Or you could just use two at the time, idk.
It’s so cute!!! The color is exactly like in the pictures, very gentle pastel blue. The smell is also great, PLUS it absorbs some unpleasant smells from the car, amazing!!
The shape, the design, the color, the scent - all VERY good!!! I really can’t think of a better air freshener for cars (and I’ve used many). Just a great purchase, love it!
I use these in my apartment, in my car and on my boat. They seem to eliminate musty odors well.
Use this in my car. One jar at a time and love the light scent every time I get into the car.