How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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I'm SO glad I found this body butter - I have insanely dry skin and just about everything I try never really helps. But Bella and Bear body butter has been doing wonders for my skin! I've used some of their other products before and I've had no complaints, but this stuff blows those out of the water. My skin stays hydrated for longer than I'm used to. Also it has a powerful, flowery sent which can be overpowering at first but it actually makes sense because if it weren't so strong, it would be imperceptible on my skin after using it. So many other body wash/body butter products have a scent that dissipates or doesn't carry after use, that there's no point in even using them. Overall, I'm super happy with the Love Flutter Body Butter (as I expected to be!) and I fully expect to make a habit of buying more Bella and Bear stuff in the future!
I really love this body butter! It has a cute label, name and the quality of the product is awesome! This is nice and thick but it glides on smoothly... like (body) butter ;). The scent is so appealing, too! It’s a sweet candy-like scent but not too strong... I don’t feel like a walking cotton candy. Lol. I’ve been using this for about a week and I can tell the difference in my skin; smoother and noticeably moisturized! I find myself reaching for this after a bath and before bed. I used this after the Bella and Bear foaming scrub and it’s amazing! I would definitely buy more from this company!
It arrived quickly & intact. I live in the desert, 17% humidity, so I need a thick lotion for extremely dry skin. This is thick, but not greasy. It smells of summer fun, but not overpoweringly strong. I’m leaving it next my bed where I put a generous amount on my hands, feet, arms & legs. It’s very soothing, and I wake up with soft skin.
I didn't expect this to moisturize as well as it did and was pleasantly surprised. It works great on my dry hands and feet! The nice smell that lasts a long time is just another bonus to this great product. Oh, and the price is unbelievably affordable - can't go wrong with this one. I will be buying more for sure, thank you!!
Outstanding!! I have used the much more expensive mango butter from a big store competitor and there is no comparison, THIS IS BETTER!! Great consistency. Not greasy but still a heavy cream/butter. Wonderful scent too! I bought two different scents and Both are amazing.
This body butter is amazing. It absorbs into my skin without leaving a greasy feel. It has a light scent that smells amazing.
Smells super good and moisturizes well, but super dry skin needs a stronger product.
The smell was pretty nice although I think I’m a little old for it, however it did make any inflammation disappear
Smells so good and makes my skin soft