How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
This is the second humidifier I've bought and I love them! I have one for our bedroom and bought one for my son this year. It's easy to use, I love that there are intervals, it doesn't need to stay on all night. I add lavender essential oil to mine each night and the smell is wonderful - a nice way to get to sleep. The mist is cool and very easy to direct - would highly recommend!
We use this while we sleep and it’s been great! Very low noise level and great scent output. My husband has pretty high anxiety levels so we blast lavender during the night with the lights on this unit off. It usually lasts through our whole sleep though the tank isn’t huge.
I'm new to essential oils and diffusing them. This diffuser is perfect for our needs. Small, yet effective. Beautiful design. This is a definite keeper and I will possibly order at least one more in the future.
It is at home in the office, the hotel room, or anywhere you need a little more atmosphere. Adding some essential oil is a nice touch as well. I'm very happy I purchased it.
Bought one when my first child was born and bought a second when my second was born. They hold up to daily use and for almost 2 years not given us an issue at all.
We have really enjoyed this humidifier. In fact, we loved it so much we bought another one.
I'm absolutely amazed by the quality of this product! LOVEEEEEEEEEEEEEE it! This a great buy. I use this as a way to relieve stress and to fill my home with calming smells.
I absolutely LOVE my diffuser! I have used it consistently for 2 1/2 days. I have tried several of my oils in it and it is amazing! My house smells so good.
Very quiet. Loved my first diffuser so much I bought another. Pretty and simple. Would buy again.
I have another one exactly like this and I love it. This diffuser is so easy to clean, really quiet
I will be ordering another one. I really like the fact that the information sheet had contact info for the company.
This is wonderful. True to it's advertisement. Neat, compact, easy to use and looks great on my dresser
I like it so much I am buying more for other rooms!
It was a great purchase and has lasted for two years with nearly daily use.
it runs a long time
Great product but didn’t like how the button is really hard to push.
This product is everything it is said to be!
I got this for my wife, and she absolutely loves it
3 years later and this diffuser is still going strong!!
Have only been using this for a week, which is a reason for only 4 stars. If this product lasts then it is 5 Star!
I really like this diffuser so far.
The look doesn’t fit my home style, but the product itself seemed to be nice
Product arrived and works as described. It was easy to set up and use.
That price point and the quality is awesome!