We are open and shipping daily. We truly appreciate your support of our small, family business!
Night Owl Paper Goods is run by two sisters who adore cute critters, silly puns and ample amounts of espresso. Jennifer is a true night owl designing products into the wee hours, while Megan runs the show.
With every order we pack and ship we’re reminded just how much of a treat it is to own and run a small, creative business. Connecting people with our quirky greetings and whimsical goodies is what we adore and aim for with every new product.
From our designs to the renewable resources used to create our products, nature is both an inspiration and an influence in our work. From colors to critters to patterns to textures, Mother Nature is always full of beautiful surprises.
It’s not only our pleasure but our purpose to make sure you have an incredible experience with Night Owl Paper Goods. We do our very best to be fast, friendly and responsive, and nothing brings us more joy than exceeding our customers’ expectations.
We’re immensely empowered by the support retailers have given us over the past 14 years, and we certainly wouldn’t be where we are today without your talent, kindness, dedication, support and oodles of hard work.
Retailers, you are our super heroes!
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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I love this bookmark. I needed a new one after my toddlers destroyed my paper bookmark. This wood one is perfect, solid enough to not bend instantly. It could probably snap if not too careful, but I think with it being wood, it should have some give before it could snap. Love it! Love how it’s engraved!!
Beautiful bookmark, I fell in love the moment it arrived. It is a bit smaller than I expected but the craftsmanship makes up for it. I am obsessed with this bookmark, I love trees and of course this bookmark was just for me!
I cannot be more impressed by the quality of this bookmark. The craftsmanship, incredible detail and texture is nothing I've seen. It makes me want to read more books just so I can use it again and again!
Looks really good, just very thin and Ive got to be super careful with it.
I gave it as a gift to my son who loves to read, and is adding to his library continually. This made a very beautiful gift.