How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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This bath jelly smells exactly like fresh clementines. My kids loved taking a bath with "Mommy's" soap. It lathered up really nice and didn't leave any residue. The scent lasted after the bath too. It is the perfect size for the money and it feels good knowing that my family is using something safe that wasn't tested on animals. I highly recommend this product (and really the whole Bella and Bear line).
First off, this stuff smells amazing. Very citrusy and sweet, almost like a dessert. Might be too sweet for some people, but I loved it. It's kind of the consistency of jello, which is kind of weird, but also cool. Other than that, it's soap and does its job fine. I really like this product, and would recommend it.
My new favorite brand. The scent is very delicious and I even used a small amount as a shaving gel because it's so creamy. I have severe cracked skin and today I haven't worn lotion and my skin isn't ashy looking or itchy either. Love love.
I got these because my daughter loves this stuff and it was a good price. She works hard and this was something that was a reward. They came super fast, smell good, and are a good product and a good size for travel size.
I have bought these a few times now. I buy them for my wife, my 6 year old son loves them, he uses them to wash his hands and to shower. He likes the smell and feel. Not the last time we buy.
Look and described like picture, small but cute present don't really know about the quality of the actual product.
This product is amazing!! Lovely fragrance, nice and thick, and gives a great lather. My skin felt super soft after using. Will definitely buy more!!
I have never used a shower and bath jelly before. It was great. I like the smell and I like how easy it was to pinch off a piece, put on my pouf and clean my body. And did I mention that it smells good? Yes it does.
I absolutely love this shower jelly! I am a general manager for a store and plan on gifting it to all the women in my store for Christmas gifts!!
I love this smell, it actually smells like orange!!