How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Very pretty, nice quality earrings. Not too big, not too small - visible when wearing but not an overwhelming statement. Would make a lovely gift, just on their own. The lotus is a both timeless and trendy symbol so this would be a good choice for either a worldly woman or a teen. I love them!
I have wanted bee earrings for a while and saw these. I am in love with them they're so beautiful and just what I wanted. I did expect them to be a bit bigger but I don't really care if they are quite a decent size. As you can see from the pictures the earrings come in a perfect condition. Then inside the earrings are packaged in a bag for each pair. The box contained the seller's card and a polishing cloth which was very nice. I would definitely buy from them again.
It's so cute. good quality. I bought it for my Aunt for Christmas because she loves such birds and it reminds her of my grandmother. I think she's going to love it because I love it too and because I have good taste. Looks the same as the picture and the packaging is really good too.
Attractive earrings for casual dresses. A little bit smaller than I expected.
My earrings arrived very quickly and are just as beautiful as the picture. They came in a good quality package that I liked. They are of good quality and easy on my ears.
I worried about them being too small or cheap looking but I am really happy with them. They look nice! YAY!
Happy with the product. Great for the price.