How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
I bought this over a year ago, and I love it. I thought I would get a few wears out of it before the chain breaks, but it has held up. sometimes i wear it straight for a week. I get many people compliment me on it as well. thinking of now buying this for all of my bridesmaids.
Dainty for everyday wear, and classy for a night on the town with silver accessories. Doesn't tarnish, cause skin irritation, or other issues and this is my 2nd one and I have purchased for my loved ones with positive feedback. It suits my beliefs, too.
This necklace is my FAVORITE purchase. I get so many compliments on it and get asked where I bought it from all of the time. I even lost it once and had to buy another one. I have also bought it as gifts for friends and they love it as well!
Maybe not the highest quality, but cute- it feels a little flimsy and light weight, but still cute enough for a cheap piece of costume jewelry.
Very nice necklace! Doesn't look cheap at all. It looks a bit delicate since chain is thin but it's actually quite sturdy. I ordered the rose gold one and it looks beautiful. My photo doesn't do it justice though. I recommend it!
So pretty and dainty! I love it. It’s also the perfect length. I just hope it stays as beautiful and doesn’t turn green as others are saying. I’ll keep you updated! For now I think it’s a gorgeous piece of jewelry!
I waited a couple of months before writing a review for this necklace. I am EXTREMELY happy with this purchase. I bought it in Feb'17 and I wear it daily (sleep,shower,workout--haven't taken it off) and it still looks new.
Good quality for the money looks very good on!
I bought the earrings bracelet and now matching necklace. This necklace is so pretty. It’s not big and its not small its just the right size!! I LOVE IT!!
This was the perfect size for me I appreciated it it matches my zodiac sign that I have it go with and it's not too much and it pairs nicely with another necklace
I absolutely love,love, LOVE this necklace...Very delicate and does not look cheap at all!
Impressive very well made. Congrats on putting out a good product.
Beautiful and perfect, can’t complain much for the price!
So tiny and cute .. very dainty