After recognizing the limited options available to price-conscious dog owners for products that were not only affordable, but stylish and durable as well, Nando Vergara set out to create a specialty line of supplies and accessories that catered to the trendy dog-enthusiasts on a budget.
With the help of partner Mitch Klapow, the two put their creative minds together and developed a brand geared to dog owners with a passion for fashion. With a combined 20 years of experience in the pet industry, these guys know what they’re doing. Fueled by their passion, the two brought their vision to life, launching Nandog Pet Gear in 2010. What began as a dream has flourished into a successful brand that is now featured in boutique specialty shops and large retailers across the United States.
Nandog Pet Gear carries a variety of products including retractable leashes, toys, grooming essentials, travel accessories, and home décor, all boasting a high-end look without the designer price tag.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
First off, I do not agree with the process or procedure of declawing cats. But I do also understand that there are emergency situations that can arise. Three of my cats or front declawed but they still have their back clause. They are all adoptions. The newest cat is about two years old and he has all his calls and I am not willing to remove them so we train him to use his scratching post and his scratching pad’s. He is extremely intelligent and has not scratched on anything that he is not allowed to. as soon as I laid this down he was already on it and scratching and loving it. He will scratch on it and then look at us waiting for us to tell him that he did a good job. And that is all it takes for him to be happy and is very well trained.
I ordered these to give my cats something to claw on as temporary measure to protect the woodwork in my new house. I have 5 indoor cats and they all love these! They took to them right away and have pretty much stopped trying to claw my doorframes and my stairway.Sometimes I'll even find them napping on them.The catnip was an added bonus to get there attention in the beginning, but they use them all the time now.
I was surprised how fast my 6-month old kitty took to this. She loves it and I may buy it again. But before I do that, I'll have to look around to see if there's anything else that doesn’t get messy this fast. Not sure whether it’s ok for a cat scratcher to do this only after a few weeks, but it produces quite a few of little pieces of cardboard around the scratcher. Then some of that gets in the paws and is tracked around my home. I'll try putting into a plastic container but that's not going to be a good look. At the same time, a litter box isn't a good look either, so maybe they could live next to each other. The most important thing to say here is, it does what it's intended to do. My kitty really likes it and uses it a lot.
I have 7 indoor cats (ages 6 months to 7 1/2 years) and they all love to scratch. The traditional cardboard scratchers all seem to shred rather quickly and there is a mess of cardboard pieces all over the house. I waited to write this review so I could see how long this particular scratcher lasted. Over a month later, it is still in one piece and looks almost new even though it has been used by all of my cats several times a day. I have even seen two of the younger ones using it together.
My babies like to lay on the scratcher when not scratching and the shape is perfect for lounging. When I sprinkle a bit of the catnip on it, they go crazy. I need to order several more so then they will all be content kitties.
Just the right size for my cat
My cat and I are happy
For some reason my cats like to just lay on this. I understand the scratching aspect, which this serves perfectly. But for some reason I don't quite understand my cats like to lounge on these pieces of cardboard for hours. Perhaps its insulation from the ground. In any case, these cardboards have stood up well to frequently scratches and a lot of sitting.
My sofa is safe now!
These are a life saver for my furniture. I have 3 cats and they love these scratchers. One of the best things I’ve ever bought.
My cats love it
I have 4 cats and they are fighting over this. They like to sleep in it. One cat takes it over, and the other cat waits until they get up to snatch it back. All 4 of my cats want to sleep in it. It did it to save my furniture and it is working!
Works great
She has been in this box sleeping and scratching all day.
Because I had purchased another scratching toy, I left this one in the plastic with plans to open when the other was over used. However, one of my cats found it and scratched at it until he got it open. Clearly he likes it, and I do too.
Straight away my baby girl started using it brilliant.
It’s a bit small for my cat to lounge around but great otherwise!
5 out of 5
Very good product. High density cardboard means my cat loves to sharpen his claws even more than on other scratching boards. Good value for money.
Need a second one, works well
It is a high quality product and easy to build. My cat loves it so much! Great!
Fantastic product for the price!
I have multiple scratching items and this is the one he scratches most often. I have more than one in the house. I wish it was wider (like our doormat) and that it was sturdier.
Awesome
Scratching all day and night