It shouldn’t be hard to answer the call of the wild, to become fully immersed in the outdoors and be prepared for whatever nature throws at you. Here at Ace Camp, our mission is to deliver outdoor enthusiasts the gear that becomes the catalyst that gets you out there.The experience is everything, and we’re here to make it easier for you to have those unforgettable adventures.
We understand that it’s essential to trust your equipment. Quality has been our number-one priority since Ace Camp was established internationally in 2000. Since that time, we’ve been manufacturing high-quality products for reasonable prices for a broad range of outdoor activities. With over 200 products in our line of camping equipment and emergency preparedness gear, we outfit customers around the world for adventures close to home or far-away. Even when roughing it, certain necessities can elevate a decent outing to the trip of a lifetime.
In 2012 we moved operations to the outdoor mecca of Salt Lake City as a base to pioneer new products and better serve the American market. Our state of the art facility guarantees that you get your order fast and on time. Now all you have to worry about is which adventure you’re planning on next.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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Instead of bringing a full BBQ camping just dropped some charcoal in the fire pit and used this grill to cook. Folds pretty flat and easy to pack away. It worked well for our needs and saved us from packing the bulky BBQ. Size is good for a small family - we had 3 chicken breasts on it. I like that it is stainless steel since I wanted to cook directly on the grill.
This product is perfect for my needs. I take it in the vehicle camping, so after a night of grilling, I just put it in the carry bag which is great because I don’t need to do cleaning before putting it back in my car. It folds flat, so it takes up almost no space in my Jeep. Also, the size is great, allowing me to cook several steaks and chicken breasts, enough for 3 or 4 people at a single time. I like that it is stainless steel because I have had grills rusted in the past, and I hate rust. I fully expect this will last a very long time. I don't foresee it breaking because the mechanism for the fold out legs is extremely simple, with no small parts to break or bend. I have owned several of these camp grills over the years, and the fact that I purchased yet another one should tell you about how much I liked those. I would buy this again.
Great for small or medium cooking over open fire. Very strong and durable. The carrying case is good enough. I only wish it had a better zipper on it.
Works good, used last night. Cooked right on top. Wish legs bent back a little more but it’s not a big problem.
I have used this on two camping trips and am very pleased. It is sturdy, easily cleaned and shows no sign of rusting. I have grilled food directly on it and used it to support a cast iron skillet. There is no coating or paint on it which makes it safe for grilling. The storage bag is a plus, but I love the grill even without it.
Even better than I expected. I had purchased an oddly shaped fire pit but was unable to use it for outdoor parties because there was no capacity for bbq-ing. I bought this as an alternative and it worked!!!! Very sturdy and can easily hold six burgers and two potatoes.
This thing does exactly what it's supposed to do and seems pretty rugged. It's light enough to carry but strong enough to heat up and cook stuff.
This thing is the best I have been cooking on. I’ve had it for the last 5 years and it is still good.
The product is so amazing! Very portable and easy to clean.
Sturdy little thing that comes with a nice bag. I bring this along with me for every camp trip.
It's a bit lighter than I thought it would be, which is ok given that the primary use will be for motorcycle camping. Comes with a nice transport bag so it won't get everything messy, but I will probably put it in some kind of plastic as well to keep any grease from seeping through. The size is great for one or two people, but might be a bit small for a family depending on how many different items you want to cook at once.
Great for cooking over campfires/coals. Metal is durable and doesn’t get too hot.
Using this a grill inside our wood-fired oven. Withstands high temperatures and is sturdy. Very happy with the purchase.