How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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The cutest thing ever. I’m a nanny and bought this for my little ones. It came in the mail and I had to open it just to make sure everything was as expected. I loved it! I opened it in front of my boyfriend (who’s an EMT) and we literally became little kids. Touching and playing with everything and we’re grown adults lol so I know the kids will love it Kids loved it. I inspected the toys closer with the kids. And some of the items actually work. The stethoscope inside can actually hear heartbeats. It’s really cool and comes with so much inside a small carrying case!
I purchased this doctor kit for my daughter’s 4th birthday and it was big hit! From the moment she opened the box she started to use all the instruments on her toys and of course me. I was impressed to see a real stethoscope in this kit. My daughter was amazed to hear the real heartbeat and the breathing sounds. There are so many different doctor and dentist tools! This is just such an awesome kit and my daughter plays with every single day.
My baby has never enjoyed doctor visits never!! After playing with this kit for months we eventually had another visit and she has improved phenomenally! She is such a big girl with doctors now she had a whole new mentality and watched and learned from them and cooperated exceptionally!! Thank you for helping my child!!
OVER-ALL IT IS AMAZING! GREAT VALUE FOR EVERYTHING YOU GET. Everything came in the package like the picture! My 3 yr old ABSOLUTELY loves it. The stethoscope works which he really enjoyed hearing our heart beats.
Purchase this for my baby boy birthday! He loves it! So much stuff to play with.
Gave this a gift to a five year old and it was a big hit. She ignored more expensive gifts and played with this one.