How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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I actually bought this Bella & Bear Ocean Spray Exfoliating Body Wash for my wife. She’s been having some trouble with baths lately. Mostly the issue is with her skin getting dry and itchy after taking a bath.I figured this product with the foaming skin cleanser and gentle moisturizer might let her be able to take baths again. And it did! She is so happy! Smooth skin. Not itchy any more. She loves it! I think it’s a great product. And will be getting more!
Bought this scrub on a whim to give it a try. I have used other salt scrubs in the past and with some the salt melts so fast there is not much scrubbing going on. This scrub is terrific. The consistency is perfect and easy to apply and the salt last great to give you good scrub before it melts into a soothing foamy soap. I highly recommend giving this scrub a try I love it.
This scrub is amazing! It works VERY well without having to use much (noticed a difference after just one use) and had a nice, light scent. I didn't really notice any "foaming" action happening, but that doesn't matter to me anyway because it still did what I needed it to do.
Oh my goodness, I have a new fav in my skin care routine!! My legs are so soft and smooth and so are my underarms, and the smell is out of this world! I only use mostly all natural ingredients for my hair and skin, and this is perfect!!
So cute, I love the color, the scent, the feeling. It says "foaming" but it doesn't really foam up much. Not a big deal, might just be the batch I got. I REALLY like this and will definitely buy again someday
This is actually a really great scrub. I got it on impulse because the packaging was awesome, but I was pleasantly surprised at the quality of the scrub and the fresh scent. Not only will I buy it again, I may gift it as well.
This the best exfoliating scrub I’ve found thus far. It’s not super thick and doesn’t leave a residue which I love. Gets the job done. My legs have never been smoother
Smells amazing! It’s my favorite scrub by far! Wish it was bigger