MOIRA represents the always-evolving woman. We offer more than beauty products; we provide unique tools for driving confidence, enabling women to awaken the inner beauty that already exists within. Contemporary, innovative, products offer exceptional quality and deliver professional results while still emphasizing simplicity. Our exquisite formulas are designed with all beauty needs in mind, making them the perfect one-and-done tools.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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I've never used a cream for my face before, I'd assumed they were heavy. This is the lightest moisturizer I've ever used, there is a minimal scent which is great as I am extremely sensitive to strong smells. I was looking for a cruelty free moisturizer and this is perfect. I have some very dry patches which are shrinking (after a few days use) and my skin feels great. Highly recommend this product to everyone!
I have used many different products for acne over my life time, this is by a large margin my favorite. I am 36 your old Male with oily skin, sensitive skin. This has a very subtle scent which I enjoy, but has done an amazing job controlling my acne. Far less breakouts and red spots.
Finally a moisturizer that doesn't make me sick. I live in Nevada and my skin is very dry but I cannot use most lotions except for pure oils that are usually too greasy. This is not greasy at all and doesn't irritate me in any way. Highly recommend.
I have ultra sensitive skin, and this product does not irritate it at all. A tiny amount goes on smoothly, feels great the moment it is applied, and does not leave a film on you face - it simply disappears into the skin. I highly recommend it.
I’m obsessed with this product. Working in a hospital makes my hands disgustingly dry sometimes. This stuff is the most amazing relief and does wonders for my skin when needed.
This is a good cream. I put it on in the morning. I have really dry skin and it kinda works but if I use it with another moisturizer it will works like magic!
Love this cream. I am a senior and this cream does a really good job of moisturizing my sensitive skin with no smell. I will definitely buy it again.
I've tried a lot of moisturizers for sensitive skin and this one has been the best so far.
I prefer to buy in the larger container. Not available is not a good option.
I was treating severe burns on my ear and face and this product worked very well.