How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
I had never cared about the mouse pads, honestly. But I noticed my old mouse started to be weird about moving and it was not easy to navigate the cursor. I ordered a new mouse and new pad and I took my sweet time to choose which one. I loved this one I got, it looked great on the picture and the color was amazing, hard to find color. I got it yesterday and I adore this pad. It screams QUALITY all over every single stitch. It is soft. My mouse is perfectly working now and I could not be more happier. I highly recommend it.
Great mousepad, especially for the price! I’m now working remotely due to COVID, and needed some things for my bedroom workspace. The material is high quality and I love this black color! It looks exactly like the photos online. My mouse glides over it easily and the size is perfect - my mouse never runs off the pad. Super easy to clean. Definitely recommend!
Many of the mouse pads I have purchased slide around on the desk, making the mouse inoperable. This is a really nice and heavy pad, it doesn't slide around, it doesn't get bubbles, it doesn't fold up or slide under the keyboard. My mouse loves it. Often, when I am using a different computer, I think "I should go get that other mouse pad".
This looks well made and I love the color! I picked it to go with the new computer and I'm loving the whole aesthetic. The round pad is great and doesn't take up too much room on my desk. It's a great size for my Apple mouse, too. The stitching is wonderful and consistent and the color matches the leather perfectly.
I ordered this pad to work with an optical mouse for my MacBook. I like the simplicity, and how flat and not too small. Very smooth and comfortable too and a good quality. Would buy again.
This leather techpad is excellent. A lot more elegant than the standard rubberized variety. It shipped quickly. It lays perfectly flat on my desk and is a perfectly sized mouse pad. I'm really happy with this purchase. I HIGHLY recommend this mouse pad. A great buy.
I’m glad I got it sealed, brand new. I like the size, it’s quite big & sticks with the surface of the table. However there is a thing I’m considering:there is no color choice. Unfortunately.
It's a beautiful color, just the right size and not thick which I like for a mouse pad. It will be easy to clean on one side.The other side, might be, but not as easy as the side with color.