How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Wow this thing is awesome. Was hesitant to mount a phone holder on my mountain bike in case things get rough on the trail, crash, etc but this has worked out great. I moved to a new area and don't know these trails, so I like to either have the map open on my phone as I ride, or at least have quick access to it. Having to stop riding and get my phone from my bag is a super minimal inconvenience, but enough of one that I bought this. So far I've ridden some pretty rough/bumpy trails on my hardtail and there has been no slipping, no turning/moving, no creeping up the handlebars. I haven't done any big jumps or impacts, but I'm really impressed with how well this held my phone in place and stayed where I mounted it on the bar.
I have been looking for this exact product. I get lost in the trails when mountain biking a lot and end up stopping just to bring my phone out of my pocket. I wanted to get something that would hold up the phone well without too much shaking on the trail. Works better than I thought it would. My phone is a pixel 3 XL with a 6.3 inch screen. It works just fine.
Straight out of the box I knew I was going to love it. Feels solid, looks sleek, easy to assemble and install/remove, simple to insert phone (one handed), prevent damage, and absorb shock. There's a lock switch on the rear, so your phone is locked in. I have an iPhone 11 Pro Max with a slim case, and my phone had no issue fitting in the holder.
Very sturdy product that will work on a mountain bike in tough terrain and on a dirt bike. The clamping system works with your existing phone and its existing case and holds it very securely. It fits easily to the handlebar and the handlebar bracket is secure and also provides either portrait or landscape viewing. I looked at many other options and this is most well-made, flexible in mounting insecure. Highly recommend it!
I exhaustively researched different options for a mount to use for bike navigation and to listen to audiobooks and podcasts while I ride. This mount feels premium - the grips are extremely secure. It is very easy to place the phone in it and remove it, it has lots of adjustability and when tightened it does not move or bounce at all, even on light mountain bike trails. It is perfect.
The overall product is good and does its job. My phone has a thick case, and the claws do not close properly - I have to adjust them a bit for a tight fit.
Very nice product with high quality. Easy to set up and safe to use. Great phone mount for the price. The mount is adjustable for different size bars. My phone was tightly attached to the mount. I am totally satisfied with it. I won’t hesitate to recommend this product!
Mounted this on my adventure motorcycle. Easy to mount and holds firm in the position you set it. Easily adjustable for any phone. Easy to install and remove the phone. Holds to phone very steady. Will buy another one for my other motorcycle.
The title says it. Best bike mount I’ve had. It does not move when properly attached to the handle bars. The one handed attachment and release is really great as well. Would buy again.
Great product but hard to remove the phone. That’s because it holds it so tight and securely.
First, the mount was easy to install on my mountain bike. My iPhone fit perfectly well on it and managed to stay on the mount my entire 18-mile bike ride. For the price of this mount, it’s more than what I expected.
I installed one phone holder on my motorcycle and another one on my bicycle. Hold the phone great!
Love it, works perfect even had to get another one for my boyfriends bike.
Easy to assemble, easy to install. Hardest part is getting the phone in or out if it’s got a cast and a popper on it. But it can be done! Once the phone is in it, it securely holds it.
Holds very well and doesn’t move when you hit bumps. Holds strong.
It is really helpful when I ride a bike. Everyday when I ride my bike, I put my cell phone on it and play Apple Music on. That is very cool when you enjoy music as you are riding! Perfect!