How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
This is an amazing piece!! Usually watches with this functionality and this many features only come with rubber/silicone bands… I wanted one that looked like a real, classic watch, and this is perfect for me! The stainless steel band feels lightweight and durable, and it looks very classy on the wrist. Can’t wish for more, love it!!!!
Received in good condition. This replaces a very old watch that had many of the same features as this version. As with the old watch, the programming is a bit involved but once managed, the watch seems to be a solid performer. If this lasts as long as my last watch, I will be very satisfied.
It's always a pain to set these things, and I thought the black face would be hard to read, but it isn't. Very nice, not expensive watch. I also like a day and date function and a few others that are on this inexpensive timepiece.
Great watch for the price. Lots of functionality. This is the 3rd one of this kind of watch that I have owned, and it seems to be the most functional and durable one. I'm sure the battery provides long life and I don’t think there will be any problem with the band.
I love this watch. It is a mechanical masterpiece. Perfect accuracy and the many features are truly amazing. I particularly appreciate that it shows days of the week and has an alarm feature
The piece is great and functional, but a bit confusing. Seems like too much is going on on the screen. Everything is useful though, great value for the money
Excellent product so far. Husband went swimming in the ocean and a pool and it doesn't look like it even got wet. I would recommend it, don't be fooled by the price.
I bought it for my husband and he loves it. He wanted a watch with both digital and analog displays, and it is exactly what he was looking for.
The watch is awesome & very high quality. The stainless steel is so light it almost feels fake/cheap but it looks heavy & amazing.
Great little watch. Easy to set up without using Instructions & it does loads of stuff. Glad I got it now!!
Great watch... Get compliments on it frequently... It’s a very light watch, and highly functional