How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
I love this necklace. It's so cute, comfortable to wear, looks just like the product picture shown, and has zero defects. I was looking for an everyday necklace and this necklace is exactly that. I've worn it almost everyday since the day I got it (which has been several months) and it still looks new. I highly recommend this for sure!
I bought this for my elopement and it was perfect. I ended up losing it somewhere. I’m buying another so I can’t speak to it turning green, but I did wear it for two weeks none stops before losing it with no green happening. It perfectly dainty but noticeable. I loved it.
I dont take necklace off ever, i wear it to showers as well. Color is staying the same for last 3 months I’ve been wearing. It’s appropriate for work, short and small. Got lots of compliments from patients!
I love this necklace!! It's the perfect everyday/throw on and go piece. It's beautiful on its own and will also look awesome layered with some other pieces! Can't recommend this piece enough!!!
I love it! It’s so beautiful. I hope it lasts long and doesn’t get ruined quickly. My only complaint is the pendant was a bit smaller than I expected, but it’s fine.
I love this little necklace. The chain is sturdy and it’s the perfect length to just rest on your collarbone or just below. It is high quality for a great price and the packaging was so cute.
A pretty little dainty necklace. Just what i was looking for. Good quality for the price. The necklace is adjustable for length. I would definitely purchase again.
It was a gift from my youngest daughter she absolutely loves it. Gift double affordable and worth it
They have captured the exotic beauty in this new minimalist styled bauble. Glowing chain as well, and NO PRoBLEM with the price, of course I will be buying MORE for gifts
I love how dainty this necklace is. Goes great with everything and received lots of compliments on it.
Beautiful necklace, made very well. So feminine and dainty. I really love this piece
It’s cute but very small.