Made for Mums Awards | 2019 – Shortlisted Baby Gift / Keepsake & Innovation of the year ‘Brilliant Bronze’ Color
Platinum Winner – Best Baby Keepsake | 2018 Loved by Parents Awards (UK)
Platinum Winner – Best Baby Print | 2018 Loved by Parents Awards (UK)
Winner – Favorite Keepsake | 2018 My Child Magazine Excellence Awards (AU)
Like all parents, we love our little ones more than anything else in the world – even though this means “personal time” becomes an often limited, and sought-after commodity. With “time” in mind, we set out to develop a range of products that are not designed to reinvent the wheel, just to make life’s daily tasks a bit easier and a bit less time consuming. Because let’s face it, behind all the diaper changes, baths, feedings and sleepless nights is the most precious baby who needs every ounce of your love and attention.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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My daughter's (2.5 yr old) hand and foot prints were perfectly captured. I am very satisfied with this product. Bought this to get a stamp of our triplets girls feet and hands. This product was very easy to use.
Let me start with the packaging, very presentable and well organized box, every piece is so easy to find! Quality of the materials: great! Nothing feels cheap! The ink didn’t leave any stains and the provided tools are easy to use. I would highly recommend it as a gift or for self use.
My best friend had her first baby and she loved it! There is something special about creating memories that will stay with you for years! Came in a nice box, everything was organised. I love the fact the kit includes different supplies that everyone can create the one that will fit them. It’s good for boys and girls.
Excellent products. It was super easy to figure out. My only issue is that I wish the color was darker. I wouldn’t call this black but more of a grey print.
We got sooo many prints! Company claims you can get a couple prints from each pad, but I just kept rotating the pad to find another ink spot. I held the pad up to the light to be able to see where ink remained on its surface then placed her hand or foot in that spot. I did this when she was sleeping in her swing. I recommend using a small book behind the paper and area that you are trying to stamp for better support as you press their foot or hand on to that spot.
This is an amazing product and was a great bonding experience for my husband and daughter! We all thoroughly enjoyed it! It shipped fast! It was easy to use and oh so cute! Customer service is also great! Thank you for our beautiful memories!