How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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I have weak hands, but even I can use this product which is an excellent solution for scrubbing food stuck to any hard surfaces. Another person who also does the washing up here agrees and says this is her favourite eco product that I have bought so far. There is a natural equivalent for so much of the artificial crap that we have been programmed to consume, and in my opinion, everything poisoning us and our planet should be permanently replaced where there is a sustainable alternative. Once used and rinsed it sits on my dish rack to drain and get air, and I expect these to last some time- I have had them a couple of weeks and used them a lot, and they are resilient.
These are especially great for round shaped pots! You do have to be careful scrubbing knives and sharp things as there is no handle to protect you. I really love this brush and have bought several times. No guilt when throwing it out too. These last a really really long time too, much sturdier than plastic bristles but also don't scratch at all. Overall a great product and would recommend.
These are brilliant! work so well and better for the environment, maybe a little more expensive than a normal scourer but I am so impressed with them and will definitely purchase more coconut donut scourers!
I loved the minimal packaging and that it is all reusable or recyclable. As far as the quality of the product, it definitely scrubs and cleans dishes that I haven't had time to soak. You may have to use some elbow grease on some tougher things, but it works very well.
These are a great, eco friendly alternative to sponges, they are mostly costly but last way longer. There is some shedding of the coconut fibers, but no more than any sponge and they brush away easily.
I like them, really gets your dishes clean, even the stubborn stick on food. Only problem is they aren’t flexibly like a sponge and if you have a small mug, you can’t get it to fit inside to clean it.
Works well scrubbing dishes but works particularly great scrubbing pans; non-chemical; biodegradable; residue from cleaning pans doesn't cling to the scrubber & keeps attractive look after use vs commercial scrubbers. Buy them - they work!
Love these. Perfect for glazed and non-stick ware. As effective as metal scouring pads, but won't damage porous surfaces.
The scrubs arrived within expected timeframe. They appear to be of good quality. Haven’t used them enough to comment about longevity.
Shipping was fast and quality looks great. Will buy again.
works perfectly are durable and do clean the surfaces. The only issue is there is this kind of soily residue left afterwards from the coconut bristles, which can easily be washed away with water
These are wonderful and arrived quickly, thank you!
Works quite well but can drop bits of fibre and doesn't feel as nice to hold as a sponge with a scourer at the bottom or it has some sort of handle/hold.
Fast shipping! Scrubbers exactly as described. Works great.
These coconut scrubbers are great! They suds up well and are abrasive enough to dislodge dried food. Two things my up-cycled scrubbers made out of mesh produce bags failed to do. Sometimes little bits fall off, but I just compost those and it does not detract from the scrubber's effectiveness.
These are amazing and the future of zero waste goals imo
Perfect, thank you!