How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
I personally have never heard of a derma roller before. I’ve been trying to fill in the patches on my beard so I head to YouTube for the answers and find this. It’s only been a few days but I can definitely say using this on my face every morning is making a great difference. It’s even helped clear my face a bit. Too early to see changes in beard growth but I’m sure it’ll help if I keep with it.
I got this to try and stimulate beard growth on a couple of patchy areas of my beard. I've been using it twice a week for a couple weeks now, and honestly I think I can already see some new hair coming in. So it seems to be working.
I used a beard roller for the first time. It was rough in the beginning but now it smoothed up a bit. I would suggest going soft while rolling to avoid scratches. For beginners this is definitely recommended, easy to handle and roll.
Easy to handle for use, great price. My husband encouraged me to try as he uses this to stimulate beard growth and loves the results. Been using 2x a week for the past couple of weeks, so far good.
My boyfriend has been using this derma roller before applying his beard oil, it’s great! He enjoys it and says it makes a difference.
I’ve gained some new hairs in an area I had a patch. Not sure if it’s because of this, or the growth oils I used for the beard... Maybe both together but working so far.
So far for this price it’s pretty good, using it on my beard and hairline with some oils and rogaine.
Technically the logic they say does make sense, but I haven’t seen it working yet, it’s been 2 weeks of use. The handle is plastic which I didn’t like. But I will give it a try.
I really like the product so far. I got it to try to help fill in the sides of my beard better. Easy and painless
Amazing product. Have absolutely no complaints about it, everything worked well!
I use this on my husband's face and he’s having substantial beard growth.