At SodaPup we specialize in creating fun and innovative dog toys for dogs that destroy everything! All of our products are made in the USA and are FDA compliant, meaning they are the safest dog toys in the market today.
SodaPup has developed several brands, each with a unique theme that appeals to different consumer segments. Our brands are SodaPup, USA-K9, Industrial Dog, MuttsKickButt, Spotnik, and Harvard’s Finest (our brand of grain-free dog treats).
SodaPup gives back to the communities it serves, directing contributions to animal shelters as well as dog-related veterans organizations.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Durable and they love it!! She usually follows me around everywhere. She is like velcro, but after I gave her this, she stayed upstairs with it and didn't come down with me. This isn't your natural rubber either, this is very thick and durable, which is important to us because we have Boykin Spaniels who are so hard on toys, they call them Destroykins. I also like the fact there aren't places where they want to chew so they can rip parts off. Nothing is sticking up off of it. This toy was way more than I expected!
I like the color. My dog loves this toy. He took his time accepting it but now he chews on it all the time. This toy should last him for a very long time.
Our dogs are chewers and this keeps them busy for days and days . Bought more for other rooms they play in. Wrenches they love but spoons not.
I couldn't even get the package open before I had five dogs at my feet going for this chewie. It seems to be in good shape and size and they like it well. I'll update when I have an idea of durability.
I love it, but my dog is not interested
Good toy for a 25 pound dog!
Super durable. My dog love it. Perfect size for his mouth.